Regional and market technical reviews and team meeting/webinars. Monthly review of product and technician performance within assigned products. Coaching and providing training to team members. Difficult problem resolution, directly and indirectly Pre Sales Support Assist with prospects and proposals. Initiate new business Post Sales Customer Support Complex problem resolu

Assist in identification, analyzing and definition of KM Production Ink Jet Program. Assist in the development and implementation of execution plan for both KM Direct and Dealer Partner organizations, for KM production ink jet sales programs. Assist in the development and deployment of webinars and communication presentations to both the Dealer partners and KM Direct orga

Carry a minimum of 10 tickets with a suggested range of 12 20 tickets being held at any given time. Enter your time daily into time tracking system Quick review and assignment of requests as they come into the system Effective troubleshooting through data gathering in email, phone calls and remote sessions for verification of what is happening into the system. Escalation

Meet or exceed assigned revenue targets within assigned territory. Work with KMBS 3rd party providers & LOB owners in crafting customer solutions & presentations Maintain, and manage, individual sales activities and opportunities in the CRM Management System. Meets on an ongoing basis with Regional PS Sales Director, Branch Sales Managers and Market Director to review Pro